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Contact Details | Guidelines

Guidelines for contacting the sales/service departments

Purchasing Parts

To purchase spare parts please place your order with the sales department.
Your mail should be sent to the following contacts:
Ronald Carrington
Mark Peters

Warranty Parts Requests

Please direct all requests for warranty replacement parts to the following contacts:
Thierry Dupont
Corien Boele

Technical Support

Contact Technical Support if you need technical assistance to diagnose faults or to help with
information to assist in fixture repair
vlsupport@prg.com
Seachangersupport@prg.com
pathwaysupport@prg.com
lyciansupport@prg.com

RMA Parts Requests, Warranty Labour Claims, Warranty Parts Requests, B.O.B Reports

Please send copies of your warranty paperwork to the following contacts:
Thierry Dupont
Corien Boele

Repair Enquiries

For details concerning how your repairs are progressing please contact the following:
Thierry Dupont
Corien Boele